Good to know...

Arrival&departure
On the day of arrival your room is ready at 14 pm (if you arive after 8 pm we ask you to inform us)
On departure day you can enjoy your room until 11 am.
For a surcharge of Euro 20.- per person, the wellness area can be used until the evening on the day of departure.

Dog / Pets
They are welcome in our hotel (except in the dining rooms and in the wellness area). We charge Euro 20.- per day including final cleaning

Payment
You can pay your hotel bill until 8:00 pm on the day before departure and from 7:30 am on the day of departure.
We accept EC cards, credit cards (except American Express and Diners) and cash up to an amount of Euro 1.999.-

Cancellation
The right of withdrawal as laid down in the Consumers' Code is not contemplated (Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decreeno. 206/2005 (Consumers' Code)) – however, we are willing to apply the following conditions for withdrawal:

Cancellation until 60 days before the day of arrival: no costs
Cancellation from 59 to 30 days before the day of arrival: 40% of the agreed total price
Cancellation from 29 to 15 days before the day of arrival: 60% of the agreed total price
Cancellation after 14 days, in case of early departure or late arrival: 90% of the agreed total price

Our recommendation: The trip cancellation insurance from HOGAST. You find the link to take out the insurance in the booking confirmation.

Flight connections: www.abd.airport.ii
Train and bus connections: www.sii.bz.it
Shutle service to the hotel: https://www.suedtiroltransfer.com/de

Smoking
We ask for your understanding that smoking is prohibited by law in the entire hotel area

Single room supplement
Euro 20.- per day

Hazards
All hotel and leisure facilities at your own risk

WIFI

Free of charge in the whole hotel